Service Management
Modern communications are the lifeline to your business. Supporting them takes outstanding support tools and a highly qualified team that can serve you from one country to another, from one network operator to another, and from the moment you join to well into the future.
With FreeMove you benefit from the collective experience and expertise of four of the world’s leading mobile operators.
We make sure we get to know you and your business priorities. We help you negotiate and streamline mobile contracts in multiple countries. We benchmark our service levels throughout your lifetime with us to ensure we are keeping your service personal and consistent. And above all, we never stand still, which is why many new services for example remote access, central ordering, telecom expense management and mobile device management, will be coming out of trials for launch soon.
Global Account ManagementYour trusted strategic contact who oversees your local and international requirements. |
International Master AgreementConsolidating your contracts – at a central and local level. |
FreeMove Implementation ManagementDedicated round-the-clock support for a seamless transition to new services with no disruption. |
Harmonised Service Performance IndicatorsA clear set of standards, so you know what to expect from us. |
Customer Support ManagementKeeping your services running smoothly via a central point of contact. |
Products & Solutions
At FreeMove, our portfolio of mobility products and solutions is geared towards one single objective; making your life simpler.
Help & Support
With FreeMove comes peace of mind, and the knowledge that help and support is always close at hand.